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Service & Parts

Startup, commissioning, preventive maintenance, and OEM parts sourcing for every equipment line we represent — across all ten offices in PA, NY, and WV.

Request a Quote
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what we offer
Startup & commissioning

Factory-authorized startup services for chillers, air handlers, VRF systems, and rooftop units to ensure equipment performs from day one.

Preventive maintenance

Scheduled maintenance programs tailored to your equipment portfolio — keeping systems running efficiently and warranties intact.

Emergency repair

When equipment goes down, fast response matters. ETS technicians are dispatched across our full territory to get systems back online quickly.

Performance diagnostics

Detailed system performance analysis and reporting to identify inefficiencies and extend equipment life.

Retrofits & upgrades

Modernize aging HVAC systems with controls upgrades, refrigerant conversions, and equipment retrofits that extend usable life.

Warranty support

As the authorized rep for our manufacturer lines, EBS and ETS coordinate warranty claims and factory support to protect your investment.

Service territory

Service support is available across all ten of our regional offices. No matter where your project is located in our territory, the same level of technical expertise is available.

Parts sourcing

OEM parts, fast

EBS maintains access to a broad inventory of OEM replacement parts for the equipment lines we represent — minimizing downtime and avoiding costly substitutions.

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Equipment categories covered
  • Chillers — air & water-cooled

  • Custom & standard air handling units

  • VRF & ductless systems

  • Energy recovery & dehumidification

  • Rooftop units

  • Controls & BAS components

How to request parts
  1. Contact your nearest EBS office by phone or email

  2. Provide the equipment model number, serial number, and part needed

  3. Our team confirms availability and lead time

  4. OEM part is shipped to your site or office
     

Have your model and serial number ready to speed up the process. Emergency parts requests are prioritized — call your office directly.

Get a Quote

Ready to order a part? Our team will confirm availability and pricing fast.

LG Drop Ship
  • Freight is included for select parts via FedEx

  • Complimentary freight is provided for all compressor shipments, with ground shipping included at no extra cost

  • Ship to address must be verified at time of order

  • All returns must be approved prior to returning

  • Be advised LG can only accept returns within 30 days of purchase date

  • All returns must be in the original package. OPEN BOXES ARE NOT RETURNABLE

Warehouse Orders
  • Freight is not included in the pricing of parts if shipping is required

  • Compressors are available for pick-up only

  • All returns must be approved prior to returning

  • Be advised we can only accept returns within 30 days of purchase date (Some exceptions may apply, 25% restocking fee applied to approved returns past 30 days)

  • All returns must be in new & unused condition. OPEN BOXES ARE NOT RETURNABLE. (Some exceptions may apply)

Need Help Sourcing a Part?

Send us your part details, model numbers, or photos. Our parts experts will review and respond with a quote and expected lead time.

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